Refund Policy

Last Updated: November 10, 2026

1. Digital Training Programs

TruckDispatcher.Training, operated by Kings Studios inc, provides online professional training programs, digital educational materials, video lessons, and related educational services focused on truck dispatching and the U.S. transportation and logistics industry.

Our Full Training Program is offered at a one-time purchase price of $775 USD.

This Refund Policy explains the conditions applicable to course purchases, optional subscriptions, cancellations, and refund requests.

2. Course Refund Eligibility

Due to the digital nature of our educational products, course purchases are non-refundable once access to the training materials has been granted.

Once access has been provided, the course purchase is considered delivered, regardless of whether the customer has started viewing or completed the training materials.

By completing a purchase, customers acknowledge that they are purchasing access to digital educational content and agree to this Refund Policy.

Refund requests submitted before access to the training program has been granted will be reviewed on a case-by-case basis.

Nothing in this section limits any mandatory refund rights or consumer protection rights required by applicable law.

3. Technical Issues and Billing Errors

If you experience technical difficulties accessing your purchased course, encounter a duplicate charge, or believe a payment has been processed incorrectly, please contact our customer support team.

Our team will review your request and work with you to resolve the issue appropriately.

If we are unable to provide access to the purchased training program, or if a billing error is confirmed, we will provide an appropriate resolution in accordance with applicable law and the circumstances of the purchase.

4. Optional Monthly Subscriptions

Optional Enrollment

Customers purchasing our Full Training Program may choose to enroll in an optional mentorship subscription.

The subscription is separate from the original course purchase and requires separate consent at checkout.

Purchasing the Full Training Program does not automatically enroll customers in a paid recurring subscription.

Free Trial

When selected with the Full Training Program, the optional mentorship subscription includes a 30-day free trial.

No additional subscription fee is charged during the initial 30-day trial period.

The $775 USD course purchase remains a separate one-time payment and is subject to the course refund conditions described in this Policy.

Subscription Pricing and Automatic Renewal

After the 30-day free trial ends, the subscription automatically renews at $98 USD per month until canceled.

By separately consenting to the subscription at checkout, customers authorize recurring monthly subscription charges using their selected payment method.

The subscription price, free trial period, and automatic renewal terms are disclosed before the purchase is completed.

Subscription Cancellation

Customers may cancel future subscription renewals at any time through their personal account.

For assistance with cancellation, customers may contact our customer support team.

To avoid the first subscription charge, customers must cancel before the 30-day free trial ends.

To avoid subsequent renewal charges, customers must cancel before the next scheduled billing date.

Cancellation stops future subscription renewals.

Canceling the subscription ends access to subscription-specific services according to the applicable subscription terms. Cancellation of the optional subscription does not cancel the original course purchase.

Subscription Refunds

Cancellation does not automatically entitle customers to a refund of subscription fees already paid.

Requests involving duplicate charges, incorrect billing, or other payment-related issues will be reviewed by our customer support team.

Subscription refunds will be provided where required by applicable law.

5. How to Request a Refund

To submit a refund request or report a billing issue, please contact our customer support team at:

Email: info@truckdispatcher.training

Please include the following information:

  • Your full name.
  • The email address associated with your purchase.
  • Your order number, if available.
  • The date of your purchase.
  • A brief description of your request or billing issue.

Our team will review your request based on the applicable purchase terms, the status of your course access, and relevant legal requirements.

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

The time required for a refunded payment to appear in your account may depend on your payment provider or financial institution.

6. Educational Outcomes

Our training programs provide professional education, practical learning materials, and educational support related to truck dispatching and the U.S. transportation and logistics industry.

We do not guarantee:

  • Employment or job placement.
  • Specific income or salary levels.
  • Client acquisition.
  • Financial returns.
  • Business profitability.
  • Specific educational or professional outcomes within a particular period of time.

Individual educational and professional outcomes depend on each student’s experience, effort, skills, market conditions, and other factors.

Testimonials and educational examples do not represent guaranteed results.

Dissatisfaction with individual income, employment, or business outcomes does not automatically qualify a customer for a refund after access to the training materials has been granted.

7. Consumer Rights

Nothing in this Refund Policy limits or excludes any mandatory consumer protection rights, cancellation rights, or refund rights required by applicable law.

If any provision of this Policy conflicts with applicable consumer protection laws, the applicable legal requirements will take precedence.

8. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our educational services, payment practices, subscription offerings, or applicable legal requirements.

The updated policy will be published on this page with a revised effective date.

Any changes affecting existing purchases or subscriptions will be handled in accordance with applicable law.

9. Contact Us

For questions about payments, refunds, subscriptions, cancellations, or course access, please contact us:

TruckDispatcher.Training

Operated by Kings Studios inc

238 Bay Ridge Parkway
New York, NY 11209
United States

Email: info@truckdispatcher.training

Phone: +1 (619) 880-8560

Business Hours: Monday–Friday, 8:00 AM–6:00 PM Eastern Time

Website: https://truckdispatcher.training/

10. Related Policies

Please also review our:

Terms of Service

Privacy Policy